As a small business, we work hard every day at Hagerstown Honda to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains ?.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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I really like the fast oil change lane, it can make things so much more convenient than having to park and wait. The employees on multiple occasions are kind, even with short staffed conditions.
Needed a new license plate light and all I was charged for was the bulb they put it in for free
After visiting a few other dealerships with no vehicles available for at least 6-8 weeks, we decided to visit Kia Hagerstown, since we were looking for a Kia Sportage. We were greeted by Ciro who told us he had 2 available for purchase. He took the time to show us and explained the one we were interested in, took us for a test drive and made it easy to decide that we had found our new car. The entire experience was pleasant, and the service outstanding. Thank you very much.
Paul Shockey is amazing. Was very knowledgeable about the vehicle I was looking to purchase. He is always there to help me, even after my purchase. Everyone at the dealership was very pleasant to work with.
John was amazing he listened to what I wanted and needed and got me in my dream car. Not everyday you find a car salesman that actually works with you and listens! He’s the best for sure
This dealership offered a very pleasant greeting and help in finding the vehicle that I was looking for. The dealership was clean and the people were friendly and professional
From the time my husband and I entered the Hagerstown Honda showroom until we exited the parking lot driving our new Honda they treated us like royality. We recommend them for your Honda purchases.
Today my Mom got a brand new 2023 Honda Civic Hatchback at Hagerstown Honda! Salesman, John Williams went above and beyond to make her experience top notch and memorable! If you're looking for a new car, ask for John! He will work with you and for you! Thank you John for going above and beyond and helping my mom get the car that she wanted! YOU ROCK!
Was nice that car I wanted was instock and not pressured when I walked onto the lot. Gave me time to look and pick what I wanted. John gave great detail on car I bought.
We were looking for a new car, just not expecting to purchase it yesterday. We were looking at cars and Jim Smyly came out to ask if we had any questions. Such a great guy. He answered our questions without being pushy. He also listened to us regarding what we were looking for. He showed us the perfect vehicle! Our buying experience was great from the beginning until the end. He spoke with his finance manager, Rick Whittington and let him know the terms we were comfortable with and made it happen. Wonderful experience!
I have yet to make a call on if this place is trustworthy or not. Since I know way more about Honda dealerships now, I'll have to go back and see. They put an additive into your oil and do not advise you that they are going to do it. This is something I do not agree with and I believe that they should ask you if you want it or not.
We were pleased with the service in purchasing our new truck. Many questions on details of the new features were clearly explained by Paul Shockey. The extra service to attach the running boards was quick and efficient. The warranty information needed better explanations and more specific paperwork explaining the details.
It was again my pleasure to work with John Williams at Hagerstown Honda! Every experience I have had has been wonderful. There is no pushiness, no false claims - just excellent salesmanship and genuineness. John takes the time to explain everything about my new vehicle. He sits with me and goes over all the information I need to know in order to make a good decision. He even takes the time to help me hook up my Bluetooth and phone and explain how the radio works. He is one in a million! In fact, everyone at the dealership is kind, ...
We purchased a 2022 Odyssey. All service events we've had corrected and covered under warranty. All events have been minor. Nothing that would prevent us from not making another purchase from Hagerstown Honda. John was and still is an excellent part of our purchase. So much so that we do plan on purchasing another Honda with John here shortly. We've been looking at the 2023 Pilot Elite to go with our 2022 Odyssey Elite. The service department has always been excellent on every work order they've performed for us. Yes, it might take them a little while to complete as ...
A returning customer, I was so happy to get the car of my dreams - Scott Murray was as helpful as ever, and incredibly patient while I was navigating my schedule. He was easy to work with, and made car shopping a breeze.
Never been there or purchased a vehicle from them. All I know is that I recently purchased (from a used car dealer in Virginia) a 2013 Ridgeline that had been sold and serviced by this dealership by one owner since new. This I learned from the carfax, however, the carfax reporting of the maintenace was spotty and short. I called Hagerstown Honda before I purchased the truck and they were able to give me a detailed report on the phone of the service that had been done. Based on that I bought the truck. It has been maintained like new and ...
Extremely professional and friendly dealership! Everyone involved took extra steps to ensure I got into the car I wanted. Even after leaving a couple weeks earlier with no deal, they followed up and took care of me! Customer for life!
The workers are awesome
The salesman made sure that I got a good deal and found a vehicle that I wanted at another dealership and had it brought to the hagerstown location for me.
Hagerstown Kia is TOP NOTCH.. I have been a customer there for 20 years. They never cease to amaze me with their customer service…. In every aspect… purchased a new Sportage… paper work was done fast and efficient. Ordered accessories. Went back to pick them up work was done in half the time i expected it to take.. Believe me I was impressed. Something more I noticed when I was there the last time. Everyone is happy!! I made a comment to one of the sales people …he said we work as a team… we all get along. Believe me it ...
This is a great dealership. Have been coming here for years. Great speedy service every time. I also want to shout out Bill, he has been here for years and has always been great. Thank you Hagerstown Honda for your service!
The staff at Hagerstown Honda was helpful, knowledgeable, and kind. We loved working with Paul Shockey. He answered all of our questions and helped us find the right Honda for our family. Thank you!!
Very pleasant buying day. Paul was not pushy but very helpful. Financing was easy and we enjoyed the whole experience.
Kia Hagerstown is absolutely amazing. Top notch service! Johl in the sales department is wonderful. We were in the market for a new car and wasn’t sure what we wanted but a Sorento is where we ended. Specifically a Plug in EV. It is better than we even thought. Perfect for our family of 4!
If you need a new car like yesterday then Hagerstown Honda is the place to go!!! Found a car online walked in and within a couple hours drove away with a new car and a smile. Ryan Keyser was my sales rep and I couldn’t have been more pleased with his attitude and understanding that I was in a time crunch. Very professional and thorough given the time crunch. I had a 2 year old in the showroom and he made everything very comfortable even going as far as sitting at the child center to go over the settings for ...
My wife and I just recently purchased a used Honda CRV from Hagerstown Honda and I have to say in all my 40 years of car buying, this was the best car buying experience I have ever had. It started with a phone conversation with Mr. Jim Smyly who was pleasant and professional on the phone and was genuinely interested in helping us find a car. We went up later that day to look at this specific CRV and again, the entire experience was great! Just walking in the dealership, the atmosphere felt "different" in a good way. It ...
Great people. Normal wait time. Even took care of a recall we didn't know about. Nice wait room especially
Customer service was great and the deal was good. Highly recommend buying a car from Hagerstown Honda.
Great experience at Hagerstown Honda! Worked with John Williams who was amazing. Very patiently answered every question I had. Also, walked me through all the features of the car and even helped me to pair my phone. Could not have asked for a more stress free experience. If you are looking for a new or used car I highly recommend John Williams at Hagerstown Honda!
I would rate my experience as fantastic, Brett Swain, Ryan Keyser and Rodney Faith could not have been more helpful. Everyone was very friendly and willing to help.
They are always so attentive and go the extra mile.
They took good care of us and honored the pricing without any issue!!!
This was my first visit only because I took my daughter's car there!! I can't say enough about the service and staff!! Great experience!!!
My husband and I had a fantastic experience with the Hagerstown Honda staff when we recently bought our new car. They accommodated us in so many ways and made the car buying process as stress-free as possible! We are grateful for their hospitality and we recommend this dealership to anyone who is in the market for a new car!
John was fantastic to work with! He made car shopping with a 4 month old a breeze!!! ☺️ We are so glad he was able to handle our car buying experience and I know we can reach out to him in the future with any of our needs. Highly recommend!
best honda around.
Johl Hill was top notch. We didn't feel pushed or like we were a bother. Very knowledgeable and easy to talk to. Found us exactly what we were looking for and then some. Highly recommend Hagerstown Honda best car buying experience for us!
Another great experience buying from Paul! Helpful, worked with us and made it very smooth for us!
Jim Smyly is what you call a salesman...best I think I've ever had..totally recommend this place. Everyone was so friendly!
These folks are worth your time. Check them out! Entire staff was courteous, polite, helpful, and friendly. No pressure here.
Friendly made buying a new car easy. Would recommend the dealer ship and salesman to friends
John was the best and helped me get my new car make it happen! He was very accommodating and great to work with!
Ciro was great. No pressure, no bs. I will highly recommend Hagerstown Honda/Kia to my friends and family.
Today was an amazing day for a new car! Thanks to John was great helping us find the perfect car for our family!
Had a great experience, had minor work done ( oil change. Tire rotation,etc.) They did a great job to get me out as soon as possible and made sure I was comfortable while I waited.
. Transaction was seamless. Paul answered all my questions prior to signing contract. Staff was friendly. Vehicle was ready to pick up.
Great experience with smooth and painless transaction. Will definitely consider this dealership in the future.
Excellent customer service! Top notch vehicles! We had a great buying experience with Mike Todd! He was very friendly, professional, and knowledgeable, no pressure, and helped us find the perfect SUV for us at a reasonable rate and monthly payment! Best car buying experience we’ve ever had! Would highly recommend!! Thanks Honda Hagerstown!!
We had a pleasant experience buying our new Honda. Paul was very professional, courtesy, helpful, and very knowledgable about the Passport even driving the car to demonstrate all the accessories that we were unfamiliar with. He followed up with a call the next day to not only inquire about the car but the drive home. Paul is an asset to the dealership.
It the best customer service I ever experienced and I so happy and joyful for the car that I get . It the best place you come if you think about getting a car !
Everyone at Hagerstown Honda makes purchasing a new Honda a pleasant experience. Our salesman, John was outstanding and we will continue to go to Hagerstown Honda for all our transportation needs. We always recommend Hagerstown Honda to friends, too!
This is our 3rd purchase from Paul at Hagerstown Honda. Paul is knowledgeable, helpful, friendly and his communication is great. Will definitely buy from Paul again.
Great experience for an intrepid car buyer. Everything handled quickly and efficiently. I’m quite satisfied!
Great experience! Jim Smyly was so helpful, ethical and easy to work with. Hagerstown Kia has a fantastic team! I love my new Kia Carnival.
The salesman was excellent! Very helpful and courteous. Consider our feelings on the purchase of buying a vehicle. Would recommend our friends to deal with Paul.
Had a positive experience at Hagerstown Honda. Paul and his team made purchasing my brand new 2022 Honda Ridgeline so easy. Would recommend this dealership as well as Paul to anyone who might be in the market for a new Honda!
Purchased a preowned Honda Civic and took our car to Hagerstown Honda for a complete checkup. The service people are first class, gave us a tour of the service area. Clean and professional. Replaced parts under factory warranty at no charge! Alignment is perfect for our new tires. Refreshing to find a dealership that puts its customers first.... We will return to Hagerstown Honda.
Paul, Chad and Daren were outstanding. Definitely worth the trip from Virginia. Experience with CMA in Winchester was horrible. Walked out after they changed the monthly payment after I had put the deposit down. Will never go back. Miller was much better.
Very pleased with John and his team on helping me get into my brand new 2022 Honda Civic ! John went above and beyond, even contacting me off the clock to get me in my dream car. John is you’re man if your looking for a car !
Paul was welcoming and spent time showing me different cars. After I made my decision, he spent more time showing me the features of my car. I have been invited to call or stop by if I have any more questions about the operation of any features. I knew that I wanted a Honda and was happy that I was able to get one at Hagerstown Honda.
Very helpful Very good found the problem i had my suv is running great thanks too Hagerstown Honda
I hit an object driving up 70 and needed a skid plate removed. The staff were very friendly and cut off my skid plate for free! I'm in debted to these guys and would reccomend anyone go there!
Thanks to Hagerstown Honda, Bob Barnes , for his leadership, polite, solved the problem ( Honda CRV - oil shield) , a positive experience. Earned my trust
Great service very satisfied would recommend, Ciro helped me and my dad and was very fast and efficient would come here again in the future.
Had a problem with my car starting, had it towed to Hagerstown Honda where they worked on it, they also found I had a broken motor mount that I didn't know about, they did the work very fast and I had my car back quickly, can't say enough about JOSHUA GROVE, SERVICE ADVISOR, he really helped me through this and giving me heads up with everything, also treated me with respect, I would recommend this place for your mechanical needs, I'm very pleased
John was great to deal with, no high pressure,and very friendly. Great Job! The finance went well too with, I believe it was Chris. He was very friendly and knowledgeable.
We had a great experience with Jim Smyly at Hagerstown Honda. He was courteous and understanding. We never bought a car where the sales person ask if he could say a blessing over the car before we drove off. We need more folks like Jim. Thank you!!!
Just bought my 4th Honda from Hagerstown Honda , this time a CRV. Each time over the past 12 years I have worked with John Williams. I would most definitely recommend this dealership ( obviously I keep going back) and more importantly I recommend working with John for your purchase. The entire staff is friendly and the dealership welcoming. John Williams goes above and beyond to provide excellent customer service and takes great pride in his product, and doesn't quit until he gets you into a vehicle at a price you are comfortable with. along with attention to details in reviewing your ...
This 2022 CRV is the 4th Honda that I have purchased from Hagerstown Honda, and from John Williams over the past 12 years. John is amazing and definitely one that goes the extra mile to assure customer satisfaction. The dealership is clean and all of the staff is very friendly and helpful. I definitely recommend Hagerstown Honda and be sure to ask for John Williams to work with someone that won't stop until he gets you the deal you want! Thank you John for a pleasant car buying experience.
Ryan Harnish is great to work with!
Staff was welcoming. Ryan was great at explaining the details of my new Pilot. Everyone was professional that I encountered
Everyone I interacted with at the dealership was professional, respectful, and knowledgeable. All aspects of the transaction were implemented efficiently.
Nice employees but they nickel and dime you for oil changes and repairs.
Paul was absolutely amazing he was very knowledgeable about the car even helped my grandma with her car. He was really nice and loved to show us everything the car had to offer definitely will recommend Honda dealership to everyone
Express service is always helpful, always fast.
John Williams was excellent and very professional. We had a great experience and had all questions answered. We love Honda and know we are doing a great purchase. Everybody was so welcoming!!
Everyone at Hagerstown Honda was very helpful from web site chat, phone call to driving and purchasing a car.
Very pleased with the experience. Paul was excellent through the whole process. I would highly recommend theses guys to anyone. Everyone was awesome to work with.
Sales team treated me with respect and went above and beyond to be transparent and meet my needs. I dealt with saleswoman, Shannon, and Chad for financing. I researched small cars prior. C&D, Motor trend, JD power still rating Civic (Sport Touring) top of it's league. Still a fun, responsive, sporty, efficient...I just can't say enough! LOVE my car!!!! Prices did go up this year. Manufacturing went down, supply and demand issues... I am pessimistic that it will improve within a year, so I bought now. Be aware prices are very close, elsewhere.
Buy from Hagerstown Honda because of their above and beyond service! You will win in the end, regardless of how great of a deal when buying a vehicle, because of the total cost of ownership. I did not buy my car here. A different dealer ignored my A/C issue until it broke just outside of warranty. Honda of America worked with Hagerstown Honda to offer the replacement via goodwill. This means Hagerstown Honda split the cost with Honda of America...the cost they had zero responsibility for. They took ownership and apologized for my poor Honda experience that another ...
Bought a 2020 Ridgeline RTLE couple months ago from Ben. I can only speak for my experience with him.. Good dude, good management and not over bearing and pushy like other dealers. Would recommend Ben and Hagerstown.
Great staff went above and beyond to help with insurance snafu and finance options. Nice play area for the kids. Everyone was cognizant of my time so...didn't take as long as I thought it would to seal the deal. REALLY LOVING my 2022 Civic touring. 🥰 If you don't do the custom trim package for the leather, wireless, heated seats...do it for the 9speaker Bose surround sound.
Hagerstown Honda’s been my dealer for sales, service & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & he’s GREAT! My wife & I have had Hondas forever - they don’t break down much, but when they do - AND for regular service - Hagerstown Honda is my choice.
John was SUPER FRIENDLY and knowledgeable!! He answered all of our questions and he was very proud of the vehicles that he represented...Everyone at the dealership were attentive...We will be back and will bring friends and family...
Rodney, Darian, And Ian were really great through the whole process in helping me get my new vehicle and keep up the good work!
Thank you to all the staff at Hagerstown Honda and Ryan Keyser for making my experience buying my first Honda a great one! Ryan is very friendly, professional, and was so knowledgeable on the vehicle! I recommend going to see Ryan if you looking for a new vehicle. Very happy with my purchase and the experience I had there!!
Everyone was very nice and professional. I dealt with several employees and each person was super friendly and helpful.
Very good experience. Sale person was great. Everyone was very nice. We will buy here again
Very easy buying process. Saw the car I wanted online and was able to do most of the transaction online. Easy and simple.
I have dealt with Hagerstown Honda for over 15 years. The Service department has always been amazing. Buying a new vehicle has never been the easiest process as it is extremely time consuming. After over a year of trying to decide I found my vehicle. Well actually I went to have my current car serviced and ended up talking to Paul, then a test drive, and oh well I had to have it. Paul was great, not overbearing. He is amazing at explaining the numerous technical and non technical things about your vehicle. Money man Chad was equally as pleasant and ...