As a small business, we work hard every day at Hagerstown Honda to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains ?.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Another great experience buying from Paul! Helpful, worked with us and made it very smooth for us!
Jim Smyly is what you call a salesman...best I think I've ever had..totally recommend this place. Everyone was so friendly!
These folks are worth your time. Check them out! Entire staff was courteous, polite, helpful, and friendly. No pressure here.
Friendly made buying a new car easy. Would recommend the dealer ship and salesman to friends
John was the best and helped me get my new car make it happen! He was very accommodating and great to work with!
Ciro was great. No pressure, no bs. I will highly recommend Hagerstown Honda/Kia to my friends and family.
Today was an amazing day for a new car! Thanks to John was great helping us find the perfect car for our family!
Had a great experience, had minor work done ( oil change. Tire rotation,etc.) They did a great job to get me out as soon as possible and made sure I was comfortable while I waited.
. Transaction was seamless. Paul answered all my questions prior to signing contract. Staff was friendly. Vehicle was ready to pick up.
Great experience with smooth and painless transaction. Will definitely consider this dealership in the future.
Excellent customer service! Top notch vehicles! We had a great buying experience with Mike Todd! He was very friendly, professional, and knowledgeable, no pressure, and helped us find the perfect SUV for us at a reasonable rate and monthly payment! Best car buying experience we’ve ever had! Would highly recommend!! Thanks Honda Hagerstown!!
We had a pleasant experience buying our new Honda. Paul was very professional, courtesy, helpful, and very knowledgable about the Passport even driving the car to demonstrate all the accessories that we were unfamiliar with. He followed up with a call the next day to not only inquire about the car but the drive home. Paul is an asset to the dealership.
It the best customer service I ever experienced and I so happy and joyful for the car that I get . It the best place you come if you think about getting a car !
Everyone at Hagerstown Honda makes purchasing a new Honda a pleasant experience. Our salesman, John was outstanding and we will continue to go to Hagerstown Honda for all our transportation needs. We always recommend Hagerstown Honda to friends, too!
This is our 3rd purchase from Paul at Hagerstown Honda. Paul is knowledgeable, helpful, friendly and his communication is great. Will definitely buy from Paul again.
Great experience for an intrepid car buyer. Everything handled quickly and efficiently. I’m quite satisfied!
Great experience! Jim Smyly was so helpful, ethical and easy to work with. Hagerstown Kia has a fantastic team! I love my new Kia Carnival.
The salesman was excellent! Very helpful and courteous. Consider our feelings on the purchase of buying a vehicle. Would recommend our friends to deal with Paul.
Had a positive experience at Hagerstown Honda. Paul and his team made purchasing my brand new 2022 Honda Ridgeline so easy. Would recommend this dealership as well as Paul to anyone who might be in the market for a new Honda!
Purchased a preowned Honda Civic and took our car to Hagerstown Honda for a complete checkup. The service people are first class, gave us a tour of the service area. Clean and professional. Replaced parts under factory warranty at no charge! Alignment is perfect for our new tires. Refreshing to find a dealership that puts its customers first.... We will return to Hagerstown Honda.
Paul, Chad and Daren were outstanding. Definitely worth the trip from Virginia. Experience with CMA in Winchester was horrible. Walked out after they changed the monthly payment after I had put the deposit down. Will never go back. Miller was much better.
Very pleased with John and his team on helping me get into my brand new 2022 Honda Civic ! John went above and beyond, even contacting me off the clock to get me in my dream car. John is you’re man if your looking for a car !
Paul was welcoming and spent time showing me different cars. After I made my decision, he spent more time showing me the features of my car. I have been invited to call or stop by if I have any more questions about the operation of any features. I knew that I wanted a Honda and was happy that I was able to get one at Hagerstown Honda.
Very helpful Very good found the problem i had my suv is running great thanks too Hagerstown Honda
I hit an object driving up 70 and needed a skid plate removed. The staff were very friendly and cut off my skid plate for free! I'm in debted to these guys and would reccomend anyone go there!
Thanks to Hagerstown Honda, Bob Barnes , for his leadership, polite, solved the problem ( Honda CRV - oil shield) , a positive experience. Earned my trust
Great service very satisfied would recommend, Ciro helped me and my dad and was very fast and efficient would come here again in the future.
Had a problem with my car starting, had it towed to Hagerstown Honda where they worked on it, they also found I had a broken motor mount that I didn't know about, they did the work very fast and I had my car back quickly, can't say enough about JOSHUA GROVE, SERVICE ADVISOR, he really helped me through this and giving me heads up with everything, also treated me with respect, I would recommend this place for your mechanical needs, I'm very pleased
John was great to deal with, no high pressure,and very friendly. Great Job! The finance went well too with, I believe it was Chris. He was very friendly and knowledgeable.
We had a great experience with Jim Smyly at Hagerstown Honda. He was courteous and understanding. We never bought a car where the sales person ask if he could say a blessing over the car before we drove off. We need more folks like Jim. Thank you!!!
Just bought my 4th Honda from Hagerstown Honda , this time a CRV. Each time over the past 12 years I have worked with John Williams. I would most definitely recommend this dealership ( obviously I keep going back) and more importantly I recommend working with John for your purchase. The entire staff is friendly and the dealership welcoming. John Williams goes above and beyond to provide excellent customer service and takes great pride in his product, and doesn't quit until he gets you into a vehicle at a price you are comfortable with. along with attention to details in reviewing your ...
This 2022 CRV is the 4th Honda that I have purchased from Hagerstown Honda, and from John Williams over the past 12 years. John is amazing and definitely one that goes the extra mile to assure customer satisfaction. The dealership is clean and all of the staff is very friendly and helpful. I definitely recommend Hagerstown Honda and be sure to ask for John Williams to work with someone that won't stop until he gets you the deal you want! Thank you John for a pleasant car buying experience.
Ryan Harnish is great to work with!
Staff was welcoming. Ryan was great at explaining the details of my new Pilot. Everyone was professional that I encountered
Everyone I interacted with at the dealership was professional, respectful, and knowledgeable. All aspects of the transaction were implemented efficiently.
Nice employees but they nickel and dime you for oil changes and repairs.
Paul was absolutely amazing he was very knowledgeable about the car even helped my grandma with her car. He was really nice and loved to show us everything the car had to offer definitely will recommend Honda dealership to everyone
Express service is always helpful, always fast.
John Williams was excellent and very professional. We had a great experience and had all questions answered. We love Honda and know we are doing a great purchase. Everybody was so welcoming!!
Everyone at Hagerstown Honda was very helpful from web site chat, phone call to driving and purchasing a car.
Very pleased with the experience. Paul was excellent through the whole process. I would highly recommend theses guys to anyone. Everyone was awesome to work with.
Sales team treated me with respect and went above and beyond to be transparent and meet my needs. I dealt with saleswoman, Shannon, and Chad for financing. I researched small cars prior. C&D, Motor trend, JD power still rating Civic (Sport Touring) top of it's league. Still a fun, responsive, sporty, efficient...I just can't say enough! LOVE my car!!!! Prices did go up this year. Manufacturing went down, supply and demand issues... I am pessimistic that it will improve within a year, so I bought now. Be aware prices are very close, elsewhere.
Buy from Hagerstown Honda because of their above and beyond service! You will win in the end, regardless of how great of a deal when buying a vehicle, because of the total cost of ownership. I did not buy my car here. A different dealer ignored my A/C issue until it broke just outside of warranty. Honda of America worked with Hagerstown Honda to offer the replacement via goodwill. This means Hagerstown Honda split the cost with Honda of America...the cost they had zero responsibility for. They took ownership and apologized for my poor Honda experience that another ...
Bought a 2020 Ridgeline RTLE couple months ago from Ben. I can only speak for my experience with him.. Good dude, good management and not over bearing and pushy like other dealers. Would recommend Ben and Hagerstown.
Great staff went above and beyond to help with insurance snafu and finance options. Nice play area for the kids. Everyone was cognizant of my time so...didn't take as long as I thought it would to seal the deal. REALLY LOVING my 2022 Civic touring. 🥰 If you don't do the custom trim package for the leather, wireless, heated seats...do it for the 9speaker Bose surround sound.
Hagerstown Honda’s been my dealer for sales, service & parts for 27 years. NEVER had a bad experience. Everyone is friendly & professional & prices are more than fair. Bill Crouse is my service advisor & he’s GREAT! My wife & I have had Hondas forever - they don’t break down much, but when they do - AND for regular service - Hagerstown Honda is my choice.
John was SUPER FRIENDLY and knowledgeable!! He answered all of our questions and he was very proud of the vehicles that he represented...Everyone at the dealership were attentive...We will be back and will bring friends and family...
Rodney, Darian, And Ian were really great through the whole process in helping me get my new vehicle and keep up the good work!
Thank you to all the staff at Hagerstown Honda and Ryan Keyser for making my experience buying my first Honda a great one! Ryan is very friendly, professional, and was so knowledgeable on the vehicle! I recommend going to see Ryan if you looking for a new vehicle. Very happy with my purchase and the experience I had there!!
Everyone was very nice and professional. I dealt with several employees and each person was super friendly and helpful.
Very good experience. Sale person was great. Everyone was very nice. We will buy here again
Very easy buying process. Saw the car I wanted online and was able to do most of the transaction online. Easy and simple.
I have dealt with Hagerstown Honda for over 15 years. The Service department has always been amazing. Buying a new vehicle has never been the easiest process as it is extremely time consuming. After over a year of trying to decide I found my vehicle. Well actually I went to have my current car serviced and ended up talking to Paul, then a test drive, and oh well I had to have it. Paul was great, not overbearing. He is amazing at explaining the numerous technical and non technical things about your vehicle. Money man Chad was equally as pleasant and ...
I just had the best experience at Hagerstown Honda kia purchasing my used Honda CRV with Jim Smyly! Jim thanks a million. Also, the financing manager was very helpful. Thanks again. Jackie
John Williams provided outstanding service throughout my purchase! He was most courteous, friendly, and informative. I could not have asked for a better buying experience!
Clean environment, good service
They are always very nice people to talk with. However, they are doing a $5,000 markup on their vehicles. Just because they can. When other local dealerships are not doing so. They have lost a customer for buying new cars. However the service department and the used car lot are excellent to work with and I have never had an issue or problem with these departments.
paul was great to work with so was every one else . very nice place to buy a car
I HAVEN'T been there JUST YET but I will go Friday! They are PROMPT AT REPLYING TO ANY AND ALL QUESTIONS! WILL GIVE MY RATING AND REVIEW AFTER VISITING TOO!♡
Jim Smyly made our car buying experience a breeze. He was great to work with!
The best salesman you can find! Very helpful, patient, kind and intelligent at his job.
Went to help get my son his first vehicle in his own name. Ciro is the salesman I've always gone to and he came through for us once again. Helped us narrow down our selections, test drove the ones we liked and went with the favorite. Paperwork was fast and easy and even with the higher cost of vehicles these days financing was very fair. My son is thrilled with his new CR-V and monthly payment so we will go back to Ciro for any new car needs we have in the future.
John Williams was excellent giving us all the information, took plenty time with us. Friendly and courteous!!
Bought my last two cars from here. Great Service
Friendly, bought 3 vehicles
Paul was wonderful! Told me everything I needed to know about each car I was interested in. He really listened to the needs of my family and helped me pick a car that was right for us.
Paul was very helpful and informative about information! Very friendly to talk to and has zero problem helping you at anytime! I'll definitely recommend him!
Process was so smooth! Entire staff was friendly and helpful! Great experience! Will recommend to anyone!
Very clean and friendly atmosphere in the Dealership. I was greeted by Paul when I entered the building and he easily assisted me with purchasing the CR-V I wanted. Paul was very knowledgeable about the CR-V and was enjoyable to talk to while we waited for paperwork.
Excellent sales people to work with! Highly recommend seeing Jim Smyly for your new and used needs!! Perfect last name for this fella! Worked to get me a great deal on this 2018 Civic Hatchback EX 🙂
Could not ask for more! On trip from Maryland to Kentucky, discovered headlight out too late night before leaving to have bulb replaced. Saw dealership from highway, explained my dilemma and was in and out in 20 minutes or less. Service guys were very nice.
John Williams was excellent to with. He answered my questions and explained everything. I was reachable when I needed to contact him.
Hagerstown Honda is the only place I take my 4 family Hondas regularly for service. Bill and John are very thorough and fair, and my experience with them over 14 years has taught me to trust them. Thank you, Bill and John!!!
Loved our experience and we love our Honda.
I bought a new Oddessey from Rodney and he was absolutely amazing! From start to finish he was there and answered all of our questions. I recommend asking for Rodney when shopping for a new car.
Kyle provided all the info we needed to feel comfortable and happy with our purchase, even on a return visit for more operating info on our new hybrid CRV. Staff were very professional and friendly during our visit. We are very happy we found this dealership.
John William did an EXCELLENT job of helping us. We are forever grateful. THANK YOU.
We recently bought our Honda Pilot from Hagerstown Honda! Everyone at Honda was so kind and helpful. Tony took his time to help me compare very similar vehicles to get exactly what we wanted. I couldn’t be happier!
John Williams sold me my 2021 CR-V and provided excellent customer service as he did for my daughter nearly two years ago. John is extremely patient and knowledgeable. He is awesome!!!
John Williams sold me a 2021 CR-V. Excellent and courteous service was provided! John was extremely patient and allowed me to choose the Honda that best met my needs. Thanks John!
I've have Honda's for years! Their endurance, sales, and service departments never disappoint. Paul made sure the buying/financing experience met my needs and I drove away with a Honda HRV-Sport the same day.
I love Hagerstown Honda! I have purchased 3 vehicles from them & they have always been great to work with. Paul was wonderful & I have also worked with Kyle who is great, too! Chad was especially wonderful with the financial part of things. They are kind, genuine people. 🙂
After going to another dealership and was treated poorly, I went to Hagerstown Honda. John Williams was very attentive to my requests and worked to find me what I wanted. When I went to pick up the car, he spent the time to show me all the features I needed to know. If you want to be right, contact John at Hagerstown Honda!
Paul was really great to work with. He was attentive to my financial situation to ensure that the payment was affordable. Honda does mark up vehicle’s above the MSRP. Also make sure you understand that they will charge you a warranty contract.
I recently bought a 2021 Honda Accord from John Williams. It was a great experience and an awesome car! Highly recommend Hagerstown Honda!
Rodney was a great help with me purchasing a new 2022 Honda Civic Sport! He’s a very personable guy that makes car buying easy.
My expectations were low. No more stick shifts made for the Civic. No more moon roofs without buying the super sports model. Few cars were on the lot due supply chain problems. But staff were great and helped me through my options. Wound up with a great care at as reasonable price as is possible now. Staff were very knowledgeable and patient with this old school Honda owner. Second car I've bought from them. First one lasted 460K miles. They'll be my choice for any future vehicles.