Customer Testimonials

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Google Nov 17, 2020

What a wonderful car-buying experience! Over the course of several months, my wife and I had stopped in numerous times to satisfy myself that I wanted a 2020 Ridgeline and to review the trim level and color combination options. Over the course of these visits, we formed a relationship with Shannon Stevens and Brandon Fisher. By the time I was ready to pull the trigger in early November, inventory was so low in the entire region that Shannon had to search the inventory of other dealers. Within a matter of days, she found the model I wanted and in an acceptable ...

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Google Nov 17, 2020

Wow, where to begin. We were greeted by salesman John Williams, who immediately made us feel at home. He asked what vehicle were we looking for. John brought a Civic sport hatchback and sedan to the front lot where we could compare both. His explanation of each car was delivered professionally and courteously. John answered all of our questions and asked us to see him when we had chosen a model to purchase. The whole time there any other staff including (Rodney Faith) were friendly and polite and respectful to us. It was the easiest vehicle purchase I have ever ...

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Google Nov 17, 2020

Excellent car buying experience. This is my 4th new car purchase from the dealership and always very good interaction. Micah was excellent. Compared prices and couldn’t match the deal at Hagerstown Honda. Very happy with my purchase! Brand new 2021 Pilot Special Edition!!

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Google Nov 10, 2020

I have never...NEVER!! bought a car so seamlessly!! From my salesman Frankie to the finance man. I have the absolute best car EVER! Didn't have to settle for less. Personable, friendly, helpful. Just an awesome experience all around. Thank-you Hagerstown KIA!!!

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Google Nov 10, 2020
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Google Nov 10, 2020

John Williams was an excellent salesman and really helped me with finding my Honda. Thank you again!! You all helped me find my dream car and were open and honest about everything!!

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Google Nov 10, 2020

Micah is the man to see, he’ll speak to you on a very professional and personal level to answer any question in the book you show up with. These employees ensure a comfortable environment as well as maintain a relationship with the customer from initial contact to after the sale is made. I will be recommending Hagerstown Honda to friends and family in the future.

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Google Nov 10, 2020
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Google Nov 3, 2020

I purchased a 2020 Honda CR-V from John Williams at Hagerstown Honda yesterday. The service I received from Mr. Williams was professional, exceptionally efficient, and courteous. He accommodated my concerns of exposure to COVID-19 at the busy dealership by handling the entire transaction outside. He explained all the features of the vehicle, synced my mobile phone to Honda's computer, programmed the Sirius and FM radio stations, reminded me to update my insurance carrier of the vehicle change and handed me a bottle of water for the drive home. This is my second car purchase from Mr. Williams and I highly recommend ...

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Google Oct 25, 2020

Drove about 40 miles to get service done on my car last week. All the folks in there were extremely professional as always. I think Ryan took care of me, great fella. The whole experience was smooth as is could have been. No one tried to force anything on me, location was neat and clean, everything was communicated to me clearly, no surprises. I left a happy customer. Will definitely come back. Keep it up guys!!!

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