Smooth and pleasant experience! Micah was awesome and so helpful to us. Would definitely recommend! 😊
Kyle provided all the info we needed to feel comfortable and happy with our purchase, even on a return visit for more operating info on our new hybrid CRV. Staff were very professional and friendly during our visit. We are very happy we found this dealership.
John William did an EXCELLENT job of helping us. We are forever grateful. THANK YOU.
We recently bought our Honda Pilot from Hagerstown Honda! Everyone at Honda was so kind and helpful. Tony took his time to help me compare very similar vehicles to get exactly what we wanted. I couldn’t be happier!
John Williams sold me a 2021 CR-V. Excellent and courteous service was provided! John was extremely patient and allowed me to choose the Honda that best met my needs. Thanks John!
John Williams sold me my 2021 CR-V and provided excellent customer service as he did for my daughter nearly two years ago. John is extremely patient and knowledgeable. He is awesome!!!
I've have Honda's for years! Their endurance, sales, and service departments never disappoint. Paul made sure the buying/financing experience met my needs and I drove away with a Honda HRV-Sport the same day.
I love Hagerstown Honda! I have purchased 3 vehicles from them & they have always been great to work with. Paul was wonderful & I have also worked with Kyle who is great, too! Chad was especially wonderful with the financial part of things. They are kind, genuine people. 🙂
After going to another dealership and was treated poorly, I went to Hagerstown Honda. John Williams was very attentive to my requests and worked to find me what I wanted. When I went to pick up the car, he spent the time to show me all the features I needed to know. If you want to be right, contact John at Hagerstown Honda!
Paul was really great to work with. He was attentive to my financial situation to ensure that the payment was affordable. Honda does mark up vehicle’s above the MSRP. Also make sure you understand that they will charge you a warranty contract.
I recently bought a 2021 Honda Accord from John Williams. It was a great experience and an awesome car! Highly recommend Hagerstown Honda!
Rodney was a great help with me purchasing a new 2022 Honda Civic Sport! He’s a very personable guy that makes car buying easy.
My expectations were low. No more stick shifts made for the Civic. No more moon roofs without buying the super sports model. Few cars were on the lot due supply chain problems. But staff were great and helped me through my options. Wound up with a great care at as reasonable price as is possible now. Staff were very knowledgeable and patient with this old school Honda owner. Second car I've bought from them. First one lasted 460K miles. They'll be my choice for any future vehicles.
Honda Rod at hagerstown Honda is absolutely amazing to work with and always goes above and beyond for his customers. we have purchased several vehicles from him over the past couple of years and he has become more than just a salesman, he's become a friend. So if you find yourself in the market for a car stop by and see him and you will not be disappointed.
I've been a customer of this dealership for years now. I think of them as family, hard to believe! Sales team, especially Rodney Faith, is always responsive, helpful and a total joy to see. Service department is also on point. Do I recommend this place? Better believe it!
My boy Rodney got the stuff, man. Omnipotent. Omniscient. Sovereign. Immutable. How sweet it is, to be the god of Hagerstown Honda, where destiny is made. What a fool you are, to go anywhere else.
Love Hagerstown Honda!! Great customer service Rodney! Rodney is truly amazing 😊
Overall the experience was good. Our sales guy Ryan was awesome and helpful and very patient and kind. In this buying environment they were charging a premium for cars. I don't think that's right. That's why they get only 4 stars. I had no choice. I had to buy. My 97 CRV was going on 282000 miles and had some things happen to it. Not worth the money to fix. Ended up buying a new CRV. Everyone stayed very nice even when we would raise out voices. Wait till the car environment gets better to buy.
Hagerstown Honda had a great selection of SUVs for us to choose from. Micha Youngbar was the greatest. He helped us to get a great deal. He was very thorough in showing us all the features on the Pilot. I would definitely buy from him again.
It was a great experience! Awesome staff!!
Tremendously knowledgeable and genuinely helpful in guiding us thru the process of finding, financing and becoming familiar with our new Honda. We feel great about our first Honda purchase
Bought a Hrv. Rodney was my salesman. He was very helpful. He explained everything to me. Got a test ride love it. I would highly recommend Hagerstown Honda for your next vehicle purchase.
John was friendly and knowledgeable. He helped make my experience at Hagerstown Honda amazing!!
Staff was very professional and listened to my desires without the hard sell. In addition to knowing their product well, they were thorough with responses and shared not only the positives of a brand and model, but also features that were not attractive to some buyers. Great team and people! It was the best dealership experience I have had in 20 years.
I was received kindly and Paul was patient and we went through many options! Everything went smooth and I would deal with them again, gladly.
I really enjoyed having John help me find my dream car ! Took a couple of hours but we got it done! I will for sure be returning to Honda for my future cars!
This is the third Honda Pilot I have purchased from Hagerstown Honda. Our salesman was Paul who was very helpful and knowledgeable about the Honda Pilot and took time to be sure we understood how everything worked. Financing was painless while working with Chad. I highly recommend Hagerstown Honda, Paul and Chad.
Such a fun and painless experience buying a car all on my own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you!
They were very nice. Worked with our work schedule on dropping off and picking up car. They contacted our warranty for us and still called us to tell us what was being done and the price of it.
They have what I want and I know where things are so it is easy to shop there
I love them all at H-town Honda. When I come in frazzled, they help to calm me, like today. Thanks guys.😘
Was a pleasure to work with. Worked with both me and my son to get us what we wanted. Would definitely come back. Thank you
John was incredibly helpful through the process. Really appreciate the communication and efforts in accommodating my requests. Had a minor issue come up after the purchase and John was quick to correct it and make sure I was satisfied. Certainly will refer anyone looking for a Honda to contact John and I’m sure when I’m ready for my next Honda- John is the first person I will call.
Mr. Paul, gave his maximum and provide multiple options which help me to finalize the vehicle and he explained each features of vehicle very well.
Worked great for me and my budget! Had some hiccups here and there, but it turned out great! Couldn’t ask for a better deal. Thank you again!
Came into Hagerstown Kia with the family to look at preowned cars, was greeted by Ben Stewart who took us up to Honda to introduce us to our latest addition to the family….the 2021 Honda Civic(gray in the pics) Mr. Ben was courteous, and knowledgeable throughout the entire process. Ben also kept us informed about a vehicle that really grabbed our interest, the 2022 Honda Insight(dark blue in pics) A dream Machine for our family. Yes! We bought a second new Honda less than a month later. That is how much I love and trust Honda to provide convenience ...
Second Honda I bought here sequentially, but 13 years apart! Great service and were able to provide the model of CRV I was looking for. Service continues to this day as the salesman was able to answer a question I had yesterday.
John was great to work with. He is extremely knowledgeable and made sure we got exactly what we wanted! I would definitely go back to him again.
This wasn’t the fastest and easiest car purchase we have ever experienced. However, working with Johl, was an absolute pleasure. My wife and I purchased our son his first vehicle. Johl was fast to answer all our questions and helped out as much as he could. We all were satisfied! More importantly, our son. I would highly recommend Johl to purchase your next vehicle.
Great service. Service advisors friendly.
Paul was terrific; he was very flexible in scheduling a meeting time for my convenience and spent as much time as needed going over the car's features and working through paperwork. This is the third car I've bought from Hagerstown Honda. It was a pleasure to work again with several people I had known before. Nothing but positives to say.
Very nice and easy experience. They took care of everything and I didn’t have to worry about a thing. Best car experience so far.
Paul was very nice and friendly. He was thorough in explaining every detail about the car, patient and overall down to earth. I was very happy he wasn’t the typical salesmen. I would purchase from him again! Very genuine person.
Muy buena atención. Y, por un regalo, me repararon mi auto en solo 55 minutos!!!
Funds have been getting tight, and I was thinking of trading in my truck, but was unsure. My friend & dealer, Micah Youngbar, worked with me and walked me the entire process and made sure that I understood everything. In the end, he ended saving me $$, putting no $$ down, and I got a new car with a lease, which got rid of my truck loan.
Hagerstown Honda service department is the best shop I've ever been to. I used to be a person who hated getting my car serviced, because I felt so vulnerable to being taken advantage of, with my extremely limited knowledge of cars. I never feel that way now that I've been going here. They always treat me with respect, they're happy to educate me, and they have repeatedly gone above and beyond for me. Today they even suggested ways I can save money on needed repairs. I trust them completely. They have my business for life.
Super!!! Amabilidad, calidad, calidez y gran atención y eficiencia!!!
They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great patience.
My experience at Hagerstown Honda was awesome!! John was really helpful and answered all of my questions. I would definitely recommend talking to John if you are interested in purchasing a new vehicle. Thanks John and everyone at Hagerstown Honda for such a great experience! I love my new car!!
We have just bought our third Honda CRV from Hagerstown Honda and John Williams is always our go to salesman. John is very good to work with in making a deal on a new vehicle. John is also very impressive on his knowledge of explaining all the details of operations on all the new loaded features on these vehicles. We are very impressed
I had an EXCELLENT experience leasing a 2021 Honda Passport with John Williams at Hagerstown Honda. John did an amazing job answering my questions and explaining how everything works-he was a real pleasure to deal with. The whole staff for that matter was exceptional. I highly recommend Hagerstown Honda and John Williams for your next vehicle.
the process was quicker Tony Valentine worked with me .He was very helpful of purchasing my new Honda Pilot touring 2021. Im definitely work with him again
John Williams worked with us on purchasing my 2021 Honda CRV. He was very helpful in going over all the features in the new car and in explaining them to us. He was very nice during the whole processing of purchasing the new CRV. I would definitely work with him again. It was a pleasure having him as our salesman.
Great experience buying our new CRV. This is our third CRV and second sold to us by John Williams. He is very knowledgeable about the vehicles he sells and explained all the features very well. We highly recommend Hagerstown Honda and John Williams
We had an excellent experience buying our new car! This is our third CRV and the second one that John Williams has sold us. He is a great salesman who is very knowledgeable about the vehicles he sells. He was very helpful and thorough in explaining all the workings of our new car. We highly recommend Hagerstown Honda and John Williams
John was awesome and very knowledgeable about the inventory. Emphasized safety in cars which showed how much he cared about his customers. Would definitely recommend him!
Great service, went the extra mile to help me get the work done that I needed on my car
The entire process was quicker than we expected and we feel great about the quality of the vehicle and the price we got. Scott M left a great impression on us — straight to the point, kind, helpful. Overall, a great car buying experience and would absolutely recommend this dealership to friends and family.
The salesman was kind and patient for I was one to not walk in the door and instantly say sold! Questions were answered and options were given! Now I’m enjoying a vehicle that’s sporty and gets great mpg!
John Williams sold us my new 2021 Honda CRV. He was very nice and did a great job explaining how everything works in my new CRV. It was a pleasure to work with him. We have used this Honda Dealership for many years and would highly recommend it to anyone wanting to by a Honda. The service is great and the staff very friendly.
Overall great experience! No high pressure, just professional people that are there helping you. Got a Honda Ridgeline that I am proud to drive. Special thanks to Paul Shockey who helped us so much. Again, thanks to Hagerstown Honda for a great experience!
Was great experience. Low pressure made us a customer. John answered all questions and helped in picking me up from home to deliver odyssey to me . Our first Honda will be great for vacation and two toddler grandsons.
I have nothing but praise for this Honda dealership. I bought one Civic, leased another, and then leased a Honda Fit; all in all, I was a devoted customer of Hagerstown Honda/Kia for 24 years. I never experienced a problem of ANY sort with either the Sales or Service Department. (How many U.S. drivers can say the same about THEIR auto dealership, I wonder?) Quite simply, HH/K is a first-class operation from top to bottom..
We enjoyed our experience working with Paul! He was informative and helpful. We had came to test drive and compare vehicles from different dealers. Paul listened and helped us find the right vehicle and we were in love after the test drive. He even knew (before we did) that the ExL would be more of what we were really needing for our family. But he didn't pressure us,just let us be aware of options and when we came back we knew we wanted the ExL over the Ex:). Came back the next day to purchase! He took the ...
Enjoyed our buying experience! Ask for Paul, he goes the extra mile to walk you through so much! Showed features prior to our test drive to make sure we were familiar with things that differed from our current car. He was able to get us into the car that felt right for us! Came back the next day and purchased! Definitely recommend and also really liked Paul S!
I am so very happy with my experience with Hagerstown Honda, & especially Paul Shockey. Paul was very professional but yet friendly and extremely helpful with no high pressure. I felt like everyone I was helped by was very helpfull. Again, thanks Paul and everyone at Hagerstown Honda. Also, the Ridgeline I purchased is a dream to drive!
Talk about a dealership that’s really there for YOU! Fantastic people that really try every way imaginable to get you in a new car. We have now purchased 3 vehicles from HH and they have won us over every time. Customers for life.
Was able to get a great deal on a 2017 Miata with very low mileage thanks to Scott and Jeremey. Very quick and easy process!
The employees that I deal with are always willing to go the extra mile to make sure the customers are happy with every process of the sale.
John Williams is a fantastic sales representative for Hagerstown Honda. He is very responsive and listens to his customers. He also takes the time to show you all the car's features and takes his cues from his customers. Thank you John! We love our Ridgeline!!
We had a great experience at Hagerstown Honda. The staff was great and our sales person Josiah was great! The finance staff was great at getting us into our brand new 2021 Honda Civic! Thank you Hagerstown Honda!!
We had a great experience at Hagerstown Honda. Paul was very knowledgeable and courteous. We went in for a specific vehicle but at no time did we feel like we were being “sold”. Chad also too very good care of us through the finance process.
My experience with Hagerstown Honda and John Williams is always excellent! John is always very professional and helpful with my new car purchases. He goes above and beyond to make my buying experience a positive one. I would never buy anywhere else.
Extremely pleased with John. Very informative and explained everything to us about the car. Answered all our questions and very helpful. Would recommend him to anyone looking for a Honda. Honda personnel are very friendly and helpful. Love my Honda!!
Paul went above and beyond for our family! We came out on a spur of the moment thing just looking around. This dealership had the car I had been looking at for a while now. Paul got the keys for the car so we could take a look at it and stayed well past his shift to help us come home with a new car! Will definitely be telling our friends of our great experience!!
John Williams was a Great Salesman & went above & beyond to make this buying experience happen in the short window of time I had available I will be referring anyone in the market for a car to him.
Ryan was excellent and very helpful. And knowing we lived in Pennsylvania, he went the extra mile and didn't install the front license plate bracket. However, when he learned we had a vanity plate, he gladly installed it. Great work! This is why we came back again.
I am happy with my purchase from them. They were very kind and made my buying experience a great one. I would highly recommend them.
Excelente servicio y personal myu capaz
Was only vehicle shopping checking out what we wanted. Wife found a vehicle she liked. Took a test drive and she fell in love with this Passport. Sales and financing couldn't have been easier. Everyone was very courteous, opening the door, offering drinks, and answering questions even though they were not involved in the sale.
Hagerstown Honda can’t be beat. The sales team does not pressure you and their selection is awesome. John Williams (our sales person) was awesome as well. He was very helpful and answered all of our questions. I have used their service department to perform service on our other two Honda’s so we had a good idea of the quality of service they have and the level of respect the dealership has for its customers. At the end of the day my wife and I are happy with Hagerstown Honda and that’s all that matters.
My purchasing experience with Jim Smyly was absolutely wonderful! He and the entire team at Hagerstown Honda made my shopping experience incredible and easy. They were very accommodating with regard to my concerns and budget and helped me find a car that suited my needs at a great price. Jim even helped me find an insurance policy that fit within my budget and was better than what I had been offered elsewhere. You can tell walking into the place that they take a lot of pride in their cars and in their work! That made me feel so comfortable because ...
We had a wonderful customer experience with Hagerstown Honda from start til finish. Thanks to Ian, Tony, John and Chad
Service department took great care of me and my accord. I had a recall and they were able to do the repairs quick and gave me updates along the way. Matthew and Charles took great care of my vehicle and I will most definitely use Hagerstown Honda for any vehicle service.
This was my first time buying a car and it was an amazing experience. Thanks to Johl Hill and his team at Hagerstown Honda Kia, I purchased a 2021 Kia Forte and it's the best purchase I've ever made. I can't recommend this dealership enough!
Ryan Harnish was great. I was not sure what I wanted when Husband and I came in on Monday March 2021. Did know I wanted to trade current carI Kept asking to see this car and that car. Ryan did not mind and with a smile on face continue to get the car bring it around to be looked at. I was happy with the Kia Forte GT which I ended up getting. Ryan worked with me and everything worked out. My husband and I return on Tuesday March 23,2021 husband traded his car in and got the Kia K5. We both ...
the process was pretty quick and painless. i appreciate that. paul was also nice and professional. he’s worked with my family in the past so they recommended him to me.
John, was amazing sell men!! Took time to listen and find my new Honda CR-V! Color and everything!