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Privacy Policy

Privacy Policy

Hagerstown Honda's Pledge Regarding the Responsible Use and Protection of Customer Information

At Hagerstown Honda we respect the confidentiality of your personal information, and it is our ongoing responsibility to ensure that it is protected. We are providing you with this notice to inform you of how Hagerstown Honda responsibly uses and safeguards your nonpublic personal information. By "nonpublic personal information" we mean personally identifiable information that has not been obtained from a public source. Some examples of this are your social security number or the name of your employer. We encourage you to read this notice and to call, visit or email us if you have any questions.

The following is our continuing commitment to the responsible use and protection of your confidential information:

a) Protection of Confidential Information:

We will safeguard, according to prudent security standards, the confidentiality of all nonpublic personal information you provide for us.

b) Collection, Use and Retention of Confidential Information:

Hagerstown Honda limits the collection, use and retention of confidential information to what we believe is necessary to administer our business, to provide you with exceptional quality service, to comply with regulatory retention of information, and to make available to you other promotions, services, and opportunities that may be of benefit or interest to you. For example, your information may be used to evaluate your eligibility for a loan or other services.

c) Information Collection:

We may collect:
Information we receive from you on applications and forms, or other information that you provide for us - for example: your income or where you work;
Information you voluntarily submit for example, your fax number, your e-mail address;
Information about your transactions with our affiliates, others or us.
Information we receive from a consumer-reporting agency, such as your creditworthiness, your employment verification, etc.

d) Security Procedures to Protect Confidential Information:

A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.

e) Sharing Information with Third Parties Outside of Hagerstown Honda:

We may be required to or may share some or all of the information that we collect about you, as permitted by law, for the following purposes:

  • to third parties to process or service a financial transaction that you requested or authorized
  • to insurance companies who underwrite your vehicle
  • to state registration agencies, our regulators and auditors
  • to consumer reporting agencies
  • to vehicle manufacturer
  • to third parties that assist us in marketing our accounts and service
  • to third parties that provide support for services for our products, such as companies that service our mailings.
  • to respond to a subpoena, court order or judicial process.

Whenever other companies or third parties provide support services on our behalf, we require them to conform to our confidentiality and information security standards. They are allowed to use confidential information only to provide the service or product on Hagerstown Honda's behalf.

Before we can accept your application, you must read and agree to the following:

I certify that the information provided by me is correct. I also understand that you will be checking with credit reporting agencies. I authorize an investigation of my credit and employment history, receipt of a GLB privacy act notice by mail, and the release of information about my credit experience to a third party lending institution.

I am here to help you!
Bob Barnes
- Sales Associate
We pride ourselves on our customer service!
Micah Youngbar
- Sales Associate
Your satisfaction is our first priority.
Wendy Brechbill
- Sales Associate
Come see why things are different here!
Brandon Fisher
- Sales Associate
I promise to make purchasing a car as easy as possible.
Ciro Schianodicola
- Sales Associate
I don't believe in pressure sales tactics, just good customer service.
Dave Ainsworth
- Sales Manager
Let me show you how much fun buying a car should be!
Justin Griffith
- Sales Associate

View New Inventory Specials

Honda Customer Mobility Assistance

The Honda Customer Mobility Assistance Program is proud to support the mobility needs of drivers and passengers with physical disabilities. Honda will provide a reimbursement of up to $1,000 to each eligible, original retail customer for expenses incurred to purchase and install qualifying adaptive equipment on any eligible purchased or leased Honda vehicle. Adapting Your [...]
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View Pre-Owned Specials

Next to NEW! 2011 Honda Pilot Touring 4WD – $35,877

Only ONE owner, 16,000 miles, and ready to go!  Why pay $42,000 for a brand new 2011 when you can purchase this 2011 for only $35,877?  Contact Jake today before someone else does!
Touring Pilot

Customer Testimonials

Buying a car can be an extremely stressful event. Once again, Hagerstown Honda has made it a rewarding, fun adventure. Erik was a delight and because of his gracious professionalism, his charm and wit, kindness and laughter we were happy...

Jim & Priscilla Hofricuter
- Adamstown, MD

I just wanted to say thank you for your help and for being so nice to me in purchasing my new KIA Sportage.

Thanks again.

Michele Ambrose
- Keymar, MD

We want to thank Honda of Hagerstown's Sales Rep., Chad Black, for his interest and expertise sales practices. We really enjoyed working with him and probably his personality is what finalized the sale of our Honda...

Marian Kinsey & Drew Crawford
- Hagerstown, MD

We just wanted to let you know how much we appreciate the great service and hospitality you have provided us. You have a great staff. We have been very pleased with our CRV and hope to be back soon for another...

Guy & Kathy Goladay
- Brunswick, MD

This is a thank you for your help. My '01 Odyssey had a transmission problem, and I brought it to you, specifically Chris Anderson, in service. Your diagnosis and help led to Honda replacing the transmission and the catalytic converter for very nominal cost...

Bill & Pat Harrigan
- Myersville, MD

Thanks for your Exception attention yesterday Friday 2/6/09. I continue to be impressed with the Hagerstown Honda Staff. You really do want happy customers. Dealing with you, Shelby Shindledecker, in your express service lane....

Michael Sayger
- Thurmont, MD