Hagerstown Honda - #1 Honda Dealer in the Baltimore / DC Metro area, Greencastle / Antrim Township, Chambersburg / Franklin County, and Winchester. Serving Frederick, Martinsburg, Cumberland and Washington County with Honda cars, trucks, SUVs, parts and service.

Name: Guy & Kathy Goladay, Brunswick MD
Service Date: 2009-01-28
Service Tech: Tom Kimble, Bill Crouse, All Personnel & Mechanics

Testimonial:

Dear Tom, Bill and Everyone-

We just wanted to let you know how much we appreciate the great service and hospitality you have provided us. You have a great staff. We have been very pleased with our CRV and hope to be back soon for another.

We're going to continue to send you new customers. We let everyone know how great the people at Hagerstown Honda are!

Appreciatively,

Guy & Kathy Goladay
Brunswick, MD

Name: Angela Bogdanowicz
Service Date: 2008-06-12
Service Tech: Alan Barnes

Testimonial:

I just wanted to send a compliment your way. Unfortunately, the Air Conditioning in my 2004 CRV went out this past week, but your Service Dept. fixed it today, and Honda pid for the majority of it through warranty.

The mechanic/Service Rep., Alan, was very friendly and the staff went out of their way to give my son and I a ride home while they worked on my car. They even brought the car to my home, in the evening, so I wouldn't have to re-install the child safety seat twice. Thank You!

Name: Kevin Burkett
Service Date: 2008-07-18
Service Tech: Chris Anderson

Testimonial:

Thanks to Chris for being friendly and helpful over the phone. I decided to drive the extra miles (45 to be exact since I work in Winchester, VA) and adjusted my work schedule to have my car serviced in Hagerstown. It was worth the trip! Your Service Department was friendly and professional (and fast). Keep up the good work. I'll spread the word that Hagerstown Honda is the place to go for good service. And Chris, the adjustments made on my car made a big difference. Thanks again.

Name: Larry Smith
Service Tech: Alan Barnes & Chris Anderson

Testimonial:

Hagerstown Honda is the ONLY place to buy a car. Once again, I am writing to share what an incredible experience it has been to have my Honda serviced at Hagerstown Honda. I brought my Honda in for a routine service - oil, lube, filter. Alan Barnes, Service Advisor Extraordinaire, asked if there was anything else I needed. I asked him if he could please check my exhaust as it did not sound normal. Within 2 hours, Alan called, shared they had discovered the problem and it was covered under warranty. Wow. Honesty, Care, Concern, Technical Expertise and a Customer focus second to none.

Alan Barnes - Chris Anderson and the crew and staff at Hagerstown Honda are second to none - Period. I am so thankful to Alan Barnes for his time, attention, stewardship and superior customer focus. Anyone who visits Hagerstown Honda will be more than satisfied - they wil be Raving Fans!

Thank you, Thank you, Thank you - Alan Barnes and Hagerstown Honda - You are the best.

Name: Bill & Pat Harrigan, Myersville MD
Service Date: 2009-02-20
Service Tech: Chris Anderson

Testimonial:

This is a thank you for your help. My '01 Odyssey had a transmission problem, and I brought it to you, specifically Chris Anderson, in service. Your diagnosis and help led to Honda replacing the transmission and the catalytic converter for very nominal cost.

Thank you for your help, and I might say the transmission never shifted so smoothly!!

God Bless you for exhibiting integrity at a time when many businesses do not.

Bill and Pat Harrigan Myersville, MD

Name: Michael Sayger, Thurmont MD
Service Date: 2009-02-07
Service Tech: Shelby Shindledecker / Greg Bell

Testimonial:

Thanks for your Exception attention yesterday Friday 2/6/09. I continue to be impressed with the Hagerstown Honda Staff. You really do want happy customers. Dealing with you, Shelby Shindledecker, in your express service lane and Greg Bell in your service department, all made me feel that Hagerstown Honda really appreciates my business.

Again, Thanks to all the above for Exception Service.

Michael Sayger Thurmont, MD

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